You have probably heard or said these words before – “never change a winning formula”; but what if there was a way to make that winning formula better, would you change it then? We can guess your answer, because that was the option we chose too – to make things better for the people we serve.

At Cascade Virtual, our number one job is to help business people make the most of their time by helping them with tasks which would ordinarily keep their schedule very tight. Like we often say, productive people use Cascade and over the last 10 months, we have seen what sounded like just a fancy tagline come alive! This makes us happy, and you happier.

So what did we change? First, we expanded our physical office to the US, moving some critical infrastructure with us. Sounds like big words, but in simple terms, we have improved on key tools that will help us serve you better and make for very seamless operations – from an improved site down to storage capabilities and easier time management for your tasks. A very quick look around our site – will most certainly feel new. On the other side, our new office location gives us an opportunity to be closer to the people we serve, learning about their startup scene and how best we can help them scale (fun fact – 75% of our clients in the last one year came from the US).

Diversity is also a watchword of the new Cascade Virtual. We understand how cultural uniqueness can make all the difference in product development; that’s why we have recruited more virtual assistants with a focus on their skills and world outlook. We want to give you the perfect teammate and this is how that’s possible. So when you hire a Cascade Virtual Assistant, you not only get someone smart to work on your to-do list, we get you someone who understands your goal and is as passionate about your business as you are. Think of your next VA as a Wingman!

Now you know the why and what, how does all of this truly impact your success?  We are providing you the opportunity to solve your most pressing research, marketing and administrative challenges by simply speaking with a Virtual Assistant for a about 6 minutes and in those minutes we know exactly what you need and how to help your business – that’s how fast we have become, and there’s more. With our new infrastructure upgrade, we can now handle larger files, which means multiple projects from your firm can be worked on simultaneously and swiftly, your to-do is cleared! We must add that all of these will be done at the highest quality, because that’s what we do.

Over the next few days and weeks, we will be sharing a series of how-tos and working you through the ways to make the ride with us worthwhile, for you and your business. In the meantime, consider this our way of offering a hand of friendship, partnership and saying – let’s be your Wingman!